EU Commission and EU consumer authorities push Airbnb to comply with consumer rules

The European Commission and EU consumer authorities are calling on Airbnb to align their terms and conditions with EU consumer rules and be transparent on their presentation of prices. The company has until the end of August to present their proposals. If they are not considered satisfactory, Airbnb could face an enforcement action. Commissioner Jourova said: “Consumers must easily understand what for and how much they are expected to pay for the services and have fair rules e.g. on cancellation of the accommodation by the owner. I expect Airbnb to follow up swiftly with the right solutions.”
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